Annual canvass

The easiest and quickest way to let us know is to: 

1. Visit the website: https://www.householdresponse.com/arun
2. enter your unique security code found on your canvass letter (CCA or CCB)
3. update your household information and submit

Alternatively you can email us at canvassresponse@arun.gov.uk giving your name and address and details of any changes or phone us on 01903 737616.

Anyone living at the property who is over the age of 16, a British, Commonwealth or European Citizen and is not already listed as an elector at the property is required to be registered to vote. 

If you are a non UK citizens you can check to see if you are eligible to vote on the Electoral Commission website.

The easiest and quickest way to let us know is to:

1. Visit the website: https://www.householdresponse.com/arun
2. Enter your unique security code found on your canvass letter (CCA or CCB)
3. Amend the name and submit

We will then send a Change of Name form to complete which will need to be returned to us with evidence of the name change, such as a marriage certificate, civil partnership certificate, Deed Poll or an amended birth certificate.

Please note: we cannot update name changes until we have received this information.

If your details are correct but the letter shows the name of someone who does not live at your address the easiest and quickest way to let us know is to:

1. Visit the website: https://www.householdresponse.com/arun
2. Enter your unique security code found on your canvass letter (CCA or CCB)
3. Remove the name/s and submit

If your spouse is to be in the residential home long term they should be included on the register at the residential home address.

The easiest way to remove them from being registered at your address is to:

1. Visit the website: https://www.householdresponse.com/arun
2. Enter your unique security code found on your canvass letter (CCA or CCB)
3. Select that they no longer live at your address and submit

Alternatively you can email us at canvassresponse@arun.gov.uk or phone us on 01903 737616 to let us know.

If your spouse will not be able to get to the polling station on voting day they may want to consider asking for a postal vote or proxy vote.

There are 2 versions of the register; the electoral register and the open register.

To opt out of the open register you will need to notify us in writing. The easiest way to do this is to send an email to canvassresponse@arun.gov.uk. Please include your full name, address and that you wish to opt out of the open register.

Alternatively you can write to us at:

People who are aged over 76 do not have to do jury service.  We ask for this information as the Jury Service use the electoral register to choose people to do jury service.

The easiest way to update this information is to:

1. Visit the website: https://www.householdresponse.com/arun
2. Enter your unique security code provided on the canvass letter (part 1 is 6 digits and part 2 is 8 digits).
3. Tick the box to say you are aged over 76 and submit

Alternatively, you can email us at canvassresponse@arun.gov.uk.

If your children are aged under 16 then they will not be included on the register and you do not need to do anything further.

Anyone living at the property who is over the age of 16, a British, Commonwealth or European Citizen and is not already listed as an elector at the property is required to register to vote. 

The easiest and quickest way to let us know is to:

1. Visit the website: https://www.householdresponse.com/arun
2. enter your unique security code found on your canvass letter (CCA or CCB)
3. update your household information and submit

Alternatively you can email us at canvassresponse@arun.gov.uk giving your name and address and details of any changes or phone us on 01903 737616.

Every adult in the household should have their name listed on the canvass letter to have the chance to register to vote.

The Mental Capacity Act 2005 explains how carers and family members can decide if someone with dementia is able to make decisions for themselves.

We cannot tell you if someone has the capacity to vote as we do not know them, so you need to decide for yourself.

You may find more information and advice from these websites relating to dementia:

• The Mental Capacity Act and dementia | Alzheimer's Society (alzheimers.org.uk)
• Power of attorney - Lasting, enduring and ordinary | Age UK

You can also find help and advice for those with learning difficulties from:

• Mencap who provide guidance for supporters and easy read guides to voting and registering to vote.

If the person with learning difficulties or dementia will not be able to get to the polling station on voting day they may want to consider asking for a postal vote or proxy vote.

There are a number of ways to vote, voting by post means you can vote without needing to visit your polling station on election day. Apply for a postal vote.

If you wish to cancel an existing postal vote you will need to advise us in writing. The easiest way to do this is to send an email to canvassresponse@arun.gov.uk.

Please include your full name, address and that you wish to cancel your postal vote.

Alternatively you can write to us at:

Some people are allowed to register to vote at more than one address.

Students

Students can register to vote at both their home and their college or university address but can only vote once in a UK general election.

If a student’s home and university address are in two different local authority areas, students can vote in both local elections.

If you do not want to register to vote at the address you have received the canvass letter for and your name is listed then you need to:

1. Visit the website: https://www.householdresponse.com/arun
2. Enter your unique security code found on your canvass letter (CCA or CCB)
3. Remove the name/s and submit

Alternatively you can email us at canvassresponse@arun.gov.uk to let us know.

Second homes/holiday homes

You do not have to choose which is your main residence for electoral purposes but a person must have ‘a considerable degree of permanence’.

For instance, if you live in London during the week and return home at weekends, you can register at both addresses.

If both of the addresses are in the Arun district you should only register to vote in one of them.

If you only visit a holiday home occasionally during the year, you would not be eligible to register there.

If you have any questions about registering please email canvassresponse@arun.gov.uk or phone our elections helpline on 01903 737616.

If you do wish to register to vote at the address, even if it is your second home, the easiest and quickest way to let us know is to: 

• visit the website: https://www.householdresponse.com/arun
• enter your unique security code found on your canvass letter (CCA or CCB)
• add your name and submit

Alternatively you can email us at canvassresponse@arun.gov.uk giving your name and address and any details of any changes or phone us on 01903 737616.

This will then notify us and we will send you an invitation to register application.

If you have received the canvass letter but are about to move to a new house, please let us know by emailing canvassresponse@arun.gov.uk or phone 01903 737616.

We will then remove you from the register at this address.

Once you have moved into your new home you will need to make a new application to register to vote.

If your address is incorrect, for example your property should have a house name or you have recently changed the name of your property.

Let us know by emailing canvassresponse@arun.gov.uk.

We cannot always change your address as we work to national addressing guidelines but we will if we have made a mistake or your official address has changed from what we have on record.

Please note: you will still need to do what is requested on the canvass letter.

We appreciate that to ensure their safety some residents do not wish to appear on the register of electors. For example, if they have left an abusive relationship or have a sensitive occupation.

If your name appears on the canvass letter but you feel that this may put you at risk, please contact us as soon as possible to discuss registering anonymously.

You will be required to provide evidence to qualify as an anonymous elector however, the elections team want to support your right to vote.

We are happy to answer any questions you have about registering. The Electoral Commission also provide information about registering to vote anonymously.

You can email us at elections@arun.gov.uk or phone our elections helpline on 01903 737616.

We will only use the information you give us for electoral purposes. We will look after personal information securely and we will follow the data protection legislation.

We will not give personal information about you or any personal information you may provide on other people to anyone else or another organisation unless we have to by law.

The lawful basis to collect the information in this form is that it is necessary for the performance of a task carried out in the public interest and exercise of official authority as vested in the Electoral Registration Officer as set out in Representation of the People Act 1983 and associated regulations.

Some of the information that is collected is classified as special category personal data. This is processed for reason of substantial public interest as set out in Representation of the People Act 1983 and associated regulations.

To process this type of information the Data Controller must have a relevant policy document that sets out how this information will be handled.

The Electoral Registration Officer is the Data Controller: Nigel Lynn, Arun District Council, Arun Civic Centre, Maltravers Road, Littlehampton BN17 5LF.

For further information relating to the processing of personal date please refer to our electoral services privacy notice.