We will collect basic personal information about you which includes your:
- name
- address
- telephone number
- email address
- agent details
We also collect information that we receive from third parties for example landlords.
If you apply for an exemption or relief from CIL, then further personal information may be required to be collected and retained in order to grant the relief/exemption, such as utility bills, bank statements, mortgage details and insurance details.
We may also need to collect visual images (site photos) and financial details (associated with payment of fees and evidence documents).
When you contact the CIL team by phone, email or post, in order to deal with any service related matter you raise or wish to comment on, we will ask you for certain personal information in order to be able to assist with your enquiry or comment. This information will need to be recorded and retained on our systems.
Property ownership information is sought in some instances from the Land Registry where required to serve notices in order to ascertain and confirm liable parties.