Radio Teleswitch (RTS) electricity meters - be prepared
Customers are being asked by Ofgem (the UK's independent energy regulator) to urgently upgrade their electricity meters by booking the installation of a new Radio Teleswitch Service (RTS) meter.
RTS sends radio signals to electricity meters to switch between peak and off-peak rates.
Your energy supplier should have contacted you, if not and you think you may have an RTS meter, please contact your electricity supplier to check and book an appointment, if required.
By not upgrading before the planned switch-off on 30 June 2025, customers may experience disruption to heating and hot water, and may see higher energy bills.
Find out if you have an RTS meter
You may have an RTS meter if:
- your home has a separate switch box near your meter with a Radio Teleswitch label on it
- your home is heated using electricity or storage heaters
- there is no gas supply to your area, including households in rural areas and high-rise flats
- you get cheaper energy at various times of day, for example, you might be on an Economy 7, Economy 10, or Total Heat Total Control tariff
These details are for your information, please do not contact Arun District Council, as we won't be able to help, you need to contact your electricity supplier, especially if you're not sure which meter is in your home.
For more information - Replacing your Radio Teleswitch electricity meter | Ofgem