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Did you know? We provide a telecare service – Lifeline

Text: Did you know? Hundreds of people in Arun are already enjoying the benefits of Arun Lifeline. Image of a smiling woman wearing glasses in a burgundy shirt, with the 'lifeline' necklace around her neck.Arun Lifeline is a valued council-run service - our Lifeline team provide a personal alarm service 24 hours a day, 365 days a year helping you and/or your loved ones to live safely and independently at home.

Arun Lifeline has been providing personal alarm services for more than 35 years and continues to help people stay safe in the homes they love, for longer. 

Using a range of equipment, Arun Lifeline is able to connect you to a call centre where a friendly team is on hand to offer assistance.

We can also arrange to install a key safe, if required.

Customer testimonials ...

'My family can relax knowing that help is available.'

'On behalf of my mother, many thanks for providing a really excellent service which has saved her life on more than one occasion.'

'Marvellous idea. Never lived on my own until my husband died, so gives me peace of mind.'

'Excellent all-round service. Real peace of mind. Fantastic value for money.'

'Would not be without it. It's a great comfort.'

'Despite my Mum being a highly active and independent 88-year-old, she became unexpectantly ill, and I had to call 999. The paramedics that attended suggested we called Lifeline, so we did the next day and just a few days later Lisa from the team arrived and set up with the device there and then. She was so kind, reassuring and explained how it all worked, so we could easily understand. For the minimal cost, this really is an amazing service that provides peace of mind for us both!'  

"This is such a great service and the Lifeline team at Arun District Council are so helpful and friendly. My mother has accidently pressed the alarm a couple of times in error and all they care about is that she is okay".

If you have a friend, neighbour or relative who you think may benefit from this service please pass on our telephone number 01903 737970, alternatively email arun.lifeline@arun.gov.uk to take advantage of our free trial or to find out more.

For full details, please go to this page on our website:  https://www.arun.gov.uk/lifeline/