Arun from Home housing portal

Arun from Home is your new online housing portal. You will soon be able to check your rent account, report a repair and pay your rent.

When Arun from Home will be available

As this is a new system, we want to make sure that everything is working as it should. We are currently inviting residents to register for their online account and we are sending invitations in waves. We are aiming to invite all residents to register by the end of 2024. You will not be able to register without your invitation as it contains a unique activation code.

So far, we have sent around 600 invitations. We will update this figure as more residents are invited.

Help with using the new portal

We have created some guidance videos that you can view on our YouTube channel.

We can also send you a step-by-step guide. Please contact housingportal@arun.gov.uk for more information.

Arun from Home is a new system so we would like to hear your feedback. If there is something you would like to be able to access in your portal, please do not hesitate to contact us with your suggestions on housingportal@arun.gov.uk