Arun from Home housing portal
Arun from Home is your new online housing portal. You are now able to check your rent account, report a repair and pay your rent.
We invited residents gradually to the portal so we could ensure everything was working as it should. On 9 December 2024, we sent out the final invitations via letter to remaining residents. This letter contains your activation code and tenancy reference. You can not register without these. If you did not receive your letter, please email housingportal@arun.gov.uk
New tenants will receive their activation code and tenancy reference after moving into the new property - please wait for an email or letter from our neighbourhood housing team.
Help with using the new portal
We have created some guidance videos that you can view on our YouTube channel.
We can also send you a step-by-step guide. Please contact housingportal@arun.gov.uk for more information.